Do you offer free shipping?
We offer free shipping on all orders over $150* shipped within the United States. Our handling fee is $4. All orders are shipped UPS ground.
For expedited shipping questions, please contact us:
phone: 213 624 7309.
*Free shipping offer cannot be combined with any other offer or promotion. Excludes furniture. All furniture is shipped separately.
Do you offer international shipping?
Yes. For destinations beyond the continental US we offer a $40 flat shipping rate on orders over $150.* Our handling fee is $4.
All orders placed under $150 will be charged at real-time service rate. This rate is based on weight and size.
*Free shipping offer cannot be combined with any other offer or promotion. Furniture is not eligible for international shipping - Shipping options for delivery within the United States only.
What is the difference between standard and white glove furniture delivery?
Standard Delivery comes right to your front door or, if you live in a multi-unit building, just inside the entrance. This shipping option averages 15 - 20 business days from when your item is ready and does not include any unpacking or assembly.
White Glove Delivery will assemble your new item in the room of your choice and take all the packing materials away with them. Delivery is by appointment and usually occurs 15 - 20 business days from the day your item is ready.
The costs for each option are, when applicable, outlined on the product's page.
What is a Flash Sale?
Each week we will offer a great sustainable item, at an amazing price. Up to 80% off. For a limited time only.
A new Flash Sale will start each Tuesday at 12.31am PST.
Ending Wednesday 12pm or until Sold Out!
Limited quantities will be available, so if you love it, buy it.
Can Flash Sales purchases be returned?
Unfortunately, we are unable to accept returns or exchanges on Flash Sale items.
Purchases have been heavily discounted. All sales are final.
Please visit our Policies page for more details.
May I have swatches?
Yes. Please feel free to call or email our studio and specify which swatch[es] you'd like and from which collection[s]. And your address too, of course!
213 624 7309
Can you do custom duvets?
While we love doing custom work for large projects, we deal with large printing minimums and are unable to do individual custom orders.
Is your King duvet cover for California or Eastern Kings?
Our King duvet cover is 104” wide and will easily accommodate both Eastern and California Kings
Do you offer running yardage?
Yes. Please visit our Fabrics By The Yard section, in our Decor category to view the printed designs available.
Why shouldn’t I use a commercial detergent?
Powerful detergents available at conventional grocery stores are full of abrasive chemicals and "stain lifters" that are hard on delicate inks and dyes–not to mention the environment and yourself. If you regularly use commercial detergents, such as Tide, please rinse your machine as many times as possible before washing your duvet cover with an eco-friendly detergent.
Should I dry clean my duvet?
No. The harsh chemicals used in most dry cleaning facilities will adversely affect the condition of your item. We recommend gentle machine or hand washing all of our items.
Do I have to stretch the flat print myself?
No, you don't have to, but you just might enjoy it! We’ve stretched all the large-scale prints in our studio and it never takes more than thirty minutes. The prints come with detailed instructions and we’re happy to extend our help and encouragement over the phone. If that doesn’t entice you, many framers and some art supply stores will do it for you or you can order one of our smaller, already stretched Wall Art instead.
Where do your designs come from?
All of our designs are based on real cuttings or photographs taken by Kristina or Nicole and interpreted uniquely for each duvet, pillow or print.
Each piece of furniture in our Muir Collection was thoughtfully designed by Nicole.
Is my purchase secure?
Rest assured. Our site is GEO Trust secured and every transaction is encrypted during transmission. Your off-line information is also protected and accessible only to authorized personnel. We value your purchase and protecting your personal information is extremely important to us.
Do you have sample sales?
We have spring and winter sample sales at our studio. If you are in the Los Angeles area and would like to be notified, please enter your email address on our homepage.
All sale orders are final.
Do you have a gift registry?
To register for the Amenity items you want for your special occasion go to www.myregistry.com or www.designpublic.com. Please contact them directly for more details.